Archives for September 2009

Blackboard: Message Communications Tool Available on Friday, September 25

Blackboard Message, a tool available within the Communications Area of Blackboard, will be made available to all instructors starting on Friday, September 25, 2009.

EdTech will be conducting a demonstration of the Blackboard Message functionality and best practices at noon on Friday, October 2, 2009, during the Cyberlearning Faculty Learning Community (FLC) meeting in Civil Engineering 115.

All instructors are welcome to bring their lunch to the Cyberlearning FLC meeting.

Blackboard Message is an internal email service within Blackboard that allows instructors and students to focus discussions about a course exclusively within the course, rather than through more traditional email channels such as Outlook.

Documentation on how to use this tool will be available on the EdTech web site ( before the FLC meeting on October 2.

Blackboard: Wimba Live Classroom Upgrade on Friday, September 25

IT will be upgrading Wimba Live Classroom tool inside Blackboard from version 3.3 to version 4.0 on Friday, September 25, starting at 5:30 p.m. Wimba Live Classrooms will be unavailable for approximately 30 minutes during the upgrade process.

Regular Blackboard services will still be available.

Wimba  Live Classroom provides a live virtual classroom experience for students and faculty that allows for in-class chat, class polling and participation, desktop and application sharing, etc.

This upgrade fixes a number of current Building block issues as well as provides MP4/MP3 downloads of Wimba Classroom Archives, support for Wimba Classroom 6.0 server, Grade Center integration with Wimba Voice Boards and support for Internet Explorer 8.

For more information about Wimba Live Classrooms, contact Educational Technology ( or visit the EdTech web site:

Blackboard service restored

Blackboard service has been restored.

Blackboard currently unavailable

The campus Blackboard application is currently experiencing extremely poor performance due to server issues.  Our Blackboard administrators are currently working to restore service and expect services to be restored within an hour.  Updates will be posted at IT Press and EdTech Connect as they become available.

If you have any questions, please contact the IT Help Desk at 573-341-HELP.

SS2009 Courses in Blackboard Set to Unavailable Friday, September 11, 2009

Summer Semester 2009 courses in Blackboard will be set to “unavailable” to students on Friday, September 11, 2009, starting at 5:30 p.m.

Instructors can still see all of the course content inside a Blackboard course, but students will be unable to see the SS2009 courses at all.

Instructors will be able to set a course back to “available” in the event that a student requires access to the course. Instructions on how to make a course available are at:

Please call the Help Desk with questions about this or any other issue at 573-341-HELP (4357).

Blackboard Intermittent Service on Sunday, September 13, 2009

Blackboard service will be intermittent on Sunday, September 13, 2009, from 6 – 10 a.m. as network upgrades are being performed.

Customers can expect Blackboard service outages as long as 30 minutes during this maintenance window.

Please call the Help Desk with questions about this or any other issue at 573-341-HELP (4357).

Blackboard Maintenance on Friday, September 11, 2009

Blackboard will be undergoing maintenance on Friday, September 11, 2009, from 5:30 – 8:30 p.m.

Blackboard will be unavailable during this maintenance window.

Please call the Help Desk with questions about this or any other issue at 573-341-HELP (4357).