Blackboard Collaborate Outage

At 6:45 p.m. tonight, October 9, 2012 an email was sent to faculty identified as S&T Blackboard Collaborate users.

Subject: Blackboard Collaborate Outage – Update

Attention: Instructors using Blackboard Collaborate

Missouri S&T’s Blackboard (Bb) Collaborate has been unavailable since Monday, October 8th. It is believed this outage is an unexpected consequence of a maintenance procedure. EdTech staff are engaged with Bb Collaborate technical support to resolve the issue as soon as possible.

Updates on the status of this issue will be posted to edtechconnect.mst.edu .

IT understands the impact of an outage of this nature and extends sincere apologies for course disruptions and inconveniences.

To provide feedback or comment on this incident, please contact the IT Help Desk at 573-341-4357 (HELP) or submit a ticket online at help.mst.edu . Your input will help our support team in their evaluation of all aspects of this event as they take measures to mitigate future risks.