Author: Raz Kerwin

Still getting Blackboard errors when submitting or viewing assignments?

Posted by on October 27, 2015

Assignments submitted to courses between approximately 4PM-6PM on Oct. 26th were corrupted or only partially uploaded. If you submitted an assignment on Oct 26th from 4PM-6PM you were likely affected by this disruption of service. Assignment submissions from that time window must be cleared and resubmitted. Instructors, you’ll have to clear the assignment submissions. Students, […]

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CLC Software Request Process for SPRING 2016 Now Open!

Posted by on October 19, 2015

EdTech is opening up the Computing Learning Center (CLC) software request process for instructors who need specific software packages installed in computer learning centers across campus. The software request web-based application is available on the EdTech web site. Go to edtech.mst.edu/clc/. Click Request Software (Faculty). Please enter all software requests before close of business on […]

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BLACKBOARD MAINTENANCE: Sunday, October 18, 2015

Posted by on October 14, 2015

IT will be performing Blackboard maintenance on Sunday, October 18, 2015, starting at midnight. Blackboard will be unavailable for approximately 4 hours between midnight and to 6:00 a.m. on Sunday, October 18. Please contact the Help Desk with questions about this or any other IT issue at 573-341-HELP (4357) or submit an online Help Request at […]

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VoiceThread Maintenance

Posted by on September 23, 2015

VoiceThread will be performing database maintenance on Sunday, Oct. 11th from 12:00 AM to 1:00 AM. VoiceThread will be unavailable during that time.

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iThenticate Maintenance on Saturday, Sep. 19 From 9AM to 1PM

Posted by on September 8, 2015

The iThenticate service will be undergoing a short maintenance period, and may be intermittently unavailable on September 19th from 9AM to 1PM. If you think this may affect you, please plan accordingly to minimize any disruption to your work.

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Blackboard Services Restored

Posted by on August 31, 2015

Blackboard is back to normal. Thanks for your patience as we worked through the reboot today.

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Instructors and TAs no longer able to manually enroll users in courses.

Posted by on August 26, 2015

Instructors and teaching assistants must now request that the Registrar add new users with instructor and/or teaching assistant roles. All requests to add users in these roles will now be completed by the Registrar’s office. This policy has been changed to mirror existing Registrar policy regarding student enrollments. This policy change is intended to protect […]

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INSTRUCTORS: Using Clickers In The Fall? There’s Been a Critical Change You Need To Know About!

Posted by on August 11, 2015

The S&T Campus has moved to TurningPoint Cloud! Beginning in Fall 2015 the TurningPoint software is changing, and you’ll need to create a Turning account to use clickers in your classroom. The account is free for instructors, and is required to use clickers under the new framework. This change is driven by S&T’s move to […]

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VoiceThread Maintenance Scheduled for July 18th, 2015

Posted by on July 1, 2015

VoiceThread will be performing system updates on Saturday, July 18 from 12:00 AM to 8:00 AM Eastern Daylight Time. VoiceThread will be unavailable from 12:00 AM to 2:00 AM, and service will be available but slow from 2:00 AM to 8:00 AM. Date: 07/18/2015 Expected duration: 8 hours VoiceThread unavailable: 12:00 AM – 2:00 AM EDT VoiceThread service […]

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Having issues with VDI and VM usage?

Posted by on April 17, 2015

If you’re experiencing difficulties when using the VDI or VM tools, please help us to best troubleshoot the issue by keeping the following tips in mind: Please notify the IT Help Desk as soon as possible! Timely problem reporting helps us to better track and investigate reported problems, and gives us the lead time we […]

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