Blackboard Notifications Not Working

The “Notifications” feature in Blackboard is not working. EdTech is aware of this issue and is working with the vendor to implement a fix. We regret any inconvenience this is causing you. In other news, the notification feature in Canvas works great, and allows you to easily set your preferences about exactly how and when you’d like to be contacted.

Scheduled Blackboard Outage on Thursday, Aug. 11th, 5PM—8PM

Blackboard will be unavailable for a short period on Thursday, Aug. 11th, from 5PM—8PM for a cumulative update security patch. We apologize for any inconvenience this may cause you. If you have any questions or need assistance, please contact EdTech at (573) 341-4131

BLACKBOARD MAINTENANCE: Sunday, June 19, 2016

IT will be performing Blackboard maintenance on Sunday, June 19, 2016, starting at midnight.

Blackboard will be unavailable for approximately 4 – 6 hours between midnight and to 6:00 a.m. on Sunday, June 19.

Please contact the Help Desk with questions about this or any other IT issue at 573-341-HELP (4357) or submit an online Help Request at http://help.mst.edu.

Instructors: FS15 Blackboard Courses to be Set to “Unavailable”

Blackboard courses from last semester, FS15, will be made “unavailable” on January 20th at the end of the day.

Don’t worry, the courses aren’t gone, they’re just hidden from the default student view. If you want to preserve student access to that course, you’ll have to go in and make it available again. Here is a link to help you: http://edtech.mst.edu/support/blackboard9-1/courseavailable/

If you have any problems or questions please contact EdTech at edtech@mst.edu.

Avoid Using Microsoft Internet Explorer to Access Blackboard

S&T Educational Technology recommends NOT using Microsoft’s Internet Explorer as your internet browser when accessing Blackboard.

As of Jan 12, 2016, Microsoft themselves are discontinuing support for all previous versions of Internet Explorer.

no-ie

 

You had a good run, IE, but it’s time to retire.

Will You Be Using Tegrity Lecture Capture for SPRING 2016?

Do you plan to use Tegrity lecture capture during SPRING 2016?

If so, then Educational Technology will need to gather some basic information from you so that we may prepare any room(s) in which you will be teaching with the appropriate technology.

To gather that information, we ask that you complete the survey linked below:

Tegrity Lecture Capture Information Survey
(This survey will expire at midnight on Thursday, December 31, 2015)

This survey will ask you in which rooms you will be teaching and will also ask which technology (audio or video) that you will need. NOTE: Several rooms are already equipped with Tegrity technology.

If you want to find out more information about Tegrity, please visit the EdTech web page below:

http://edtech.mst.edu/support/tegrity

For assistance with Tegrity-related issues, please contact the IT Help Desk at 573-341-HELP or online at help.mst.edu.

Group Assignments Associated With Rubrics Causing Sporadic Issues

Recently we’ve had a few confirmed reports of students being unable to view grading rubrics associated with group assignments. If you’re using a grading rubric for a group assignment, you may be affected by this issue. We’re currently working with Blackboard to resolve this behavior. If you have questions or problems related to this issue, please contact the IT Help Desk at (573) 341-4357

Still getting Blackboard errors when submitting or viewing assignments?

Assignments submitted to courses between approximately 4PM-6PM on Oct. 26th were corrupted or only partially uploaded. If you submitted an assignment on Oct 26th from 4PM-6PM you were likely affected by this disruption of service.

Assignment submissions from that time window must be cleared and resubmitted. Instructors, you’ll have to clear the assignment submissions. Students, you’ll have to resubmit the assignment.

We at EdTech regret any inconvenience this failure has caused you, and we are working busily to minimize the impact of this Blackboard outage. If you have questions or need assistance, please contact either Malcolm Hays (mhays@mst.edu) or Razmus Kerwin (kerwinr@mst.edu).

Thank you for your patience as we work to resolve the consequences of this Blackboard outage.

BLACKBOARD MAINTENANCE: Sunday, October 18, 2015

IT will be performing Blackboard maintenance on Sunday, October 18, 2015, starting at midnight.

Blackboard will be unavailable for approximately 4 hours between midnight and to 6:00 a.m. on Sunday, October 18.

Please contact the Help Desk with questions about this or any other IT issue at 573-341-HELP (4357) or submit an online Help Request at http://help.mst.edu.

VoiceThread Maintenance

VoiceThread will be performing database maintenance on Sunday, Oct. 11th from 12:00 AM to 1:00 AM. VoiceThread will be unavailable during that time.