Having issues with VDI and VM usage?

If you’re experiencing difficulties when using the VDI or VM tools, please help us to best troubleshoot the issue by keeping the following tips in mind:

  • Please notify the IT Help Desk as soon as possible! Timely problem reporting helps us to better track and investigate reported problems, and gives us the lead time we need to fix system issues BEFORE the issue becomes a crisis.
  • Please provide as many specifics as you can! Screenshots, exact wording of error messages, and details about your browser and OS help us to identify potential causes and solutions.
  • Try to provide us with actionable information! Details about what you’re trying to accomplish and how you are being affected by outages helps us to prioritize and generate a specific fix for your issue.

Off-Campus users should ensure that their internet connection is fast enough to support VDI/VM usage. A latency of less than 300ms is required for smooth and lag-free VDI/VM sessions. You can check your internet connection speed by visiting http://speedtest.mst.edu

As always, please report any issues to the IT Help Desk by calling (573)-341-4357

Reminder to Instructors: Back Up Your Important Blackboard Course Content!

As the halcyon days of preserving all your hardcopy teaching materials in a big metal file cabinet draw to a close, the need for stable (i.e. redundant) digital record-keeping increases. Take control of your own destiny and make a local backup copy … [Continue reading]

S&T’s DELTA lab project to receive a 2015 Effective Practice Award from the Online Learning Consortium

The Online Learning Consortium—formerly the Sloan Consortium—has recognized S&T’s DELTA labs (Delivering Experiential Labs To All) project as an outstanding work in the field of online education. The DELTA labs project was recognized based on its … [Continue reading]

Westward Ho; The EdTech team is going to Colorado!

The S&T EdTech team was recently invited to speak at the Colorado School of Mines in Golden, CO to share information about how they support faculty with respect to teaching and learning. Later this month, several key members of the S&T EdTech … [Continue reading]

eLearning Community of Practice – Setting Course Expectations: Assessment

On Thursday, April 9th, EdTech and CERTI will present the final installment of the eCOP series on classroom expectations. All S&T instructors are invited to attend this session, to be held on Thursday, April 9th from 3:00PM-4:30PM in the Curtis … [Continue reading]

Literature on Learning: The Little EdTech Library

Curious about course outcomes? Puzzled by pedagogy? Interested in instructional design? Come browse the EdTech library! All S&T instructors are welcome to stop by and check out any of the several books selected by our instructional design and … [Continue reading]

DELTA – Congratulations to Shayna Burchett & Klaus Woelk

Congratulations to Shayna Burchett and Klaus Woelk.  Both have been participating in the DELTA (Delivering Experiential Labs to All) project.  They have been working on a blended Chemistry redesign for Chemistry 1319 (or the old Chem 2).  There … [Continue reading]

TLT 2015 Conference Presentations Now Available

Did you miss the 2015 Teaching and Learning Technology Conference? You can still watch some of the highlights! Videos from the TLT 2015 Conference: http://tlt.mst.edu/tlt2015/abstracts/ CanvasCon Sessions: … [Continue reading]

Congratulations Amy Skyles!

Congratulations to Amy Skyles! She has worked hard on the DELTA Lab initiative and just recently won the OLC Effective Practice Award. Check out the information on the award here … [Continue reading]

CLC Software Request Process for SUMMER / FALL 2015 Now Open!

EdTech is opening up the Computing Learning Center (CLC) software request process for instructors who need specific software packages installed in computer learning centers across campus. The software request web-based application is available on … [Continue reading]